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Full text PDF available Remove constraint Full text: PDF available Keywords (from the repository) Internet banking technologies--Zambia Remove constraint Keywords (from the repository): Internet banking technologies--Zambia Author Lishomwa, Lufwendo Remove constraint Author: Lishomwa, Lufwendo Start Over

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Lishomwa, Lufwendo
2020·Master of Business Administration·University of Zambia

he digital banking system provides numerous advantages to customers, however, there is still a lack of trust among some corporate customers. Absence of face-to-face interaction makes it very impersonal. Thus, customers are more comfortable dealing with people in a physical bank setting that...

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