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1. An Evaluation of the Balanced Scorecard as a Performance Management System in Parastatals: A Case Study of the National Pension Scheme Authority (NAPSA)

Manyaki Yamba

2018·Master of Business Administration·ZCAS University

The systematic evaluation and observation of employees’ performance is referred to as performance appraisal. There are various performance appraisal approaches namely: the absolute standards approach, the judgemental approach, and lastly the results-oriented approach. Performance appraisals are...

Balanced Scorecard Performance Measurement Performance Appraisal National Pension Scheme Authority Performance Management Systems

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