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1. Perceptions of employees regarding performance management systems in the private sector: a case study of First National Bank Zambia (FNBZ)

Simanela, Memory
2024·Masters·University of Zambia

BSTRACT This study explored the perception of employees regarding Performance Management System (PMS) at FNB Zambia. A mixed-methods approach was employed, including survey data from 130 respondents and key informant interviews with departmental managers. The demographic characteristics of the...

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