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Mobile money services have become increasingly popular in recent years, offering convenient and secure ways for individuals to conduct financial transactions using their mobile phones. The quality of mobile money services plays a crucial role in determining customer satisfaction and ultimately...

This study investigated the impact of the COVID-19 pandemic on employment within Zambia's tourism industry, focusing on the years 2020 to 2022. The study used a quantitative research design in which 120 respondents from different tourism sectors participated. The findings revealed the impact of...

Background: street vending is a Globally practice differently in different countries. For example in china, it seems to be more structured because there are designated specific areas or markets for street vendors, providing them with permits and infrastructure stalls or kiosks, and such areas are...

The study investigated the relationship between mobile phone banking and the liquidity of selected branches of the National Savings and Credit Bank (NATSAVE) within the Lusaka District, Zambia. The research employed the embedded mixed research design, engaging NATSAVE employees and customers in...

Smallholder dairy farming holds critical importance in most developing economies, Zambia included, as it contributes significantly to livelihoods through food security, income, and employment opportunities. The research aimed to identify and examine the factors constraining the profitability of...

The study aimed to investigate the effectiveness of the existing customs strategies in mitigating smuggling of goods in Zambia with the following study objectives; to assess the effect of taxes on smuggling in Zambia; to analyze the relationship between willingness to pay taxes and smuggling in...

Direct exports to international markets by manufacturing SMEs have been attributed to the challenges of internationalizing SMEs. Challenges of internationalization that act as barriers for internationalization. The study took a quantitative approach to understand the challenges of...

The purpose of this study was to investigate the impact of mobile money services on the profitability of Commercial banks in Zambia. The study was guided by three objectives; (i) To examine the level of use of mobile money services in Zambia; (ii) to assess the measures of financial performance...

This study explored how Zambia's high youth unemployment rate affected the rising crime rate of Lusaka Province's Chibolya Compound in Lusaka District. The research employed a case study design. Both quantitative and qualitative data were gathered using structured and semistructured...

This research investigates the multifaceted factors shaping consumer decision-making in the purchase of motor vehicles, focusing on CFAO Motors Zambia Limited (CFAO) and its four brands—Toyota, Ford, Suzuki, and VW. The study aims to discern the primary influencers and their hierarchical...