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1. An investigation on mobile banking adoption in the Zambian banking industry: a case of Indo-Zambia bank

Piliwe, Christopher
2019·Master of Business Administration Degree·University of Zambia

Mobile phones have grown into a tool for everyday use and this creates a chance for the evolution of banking services. The study investigated factors that influence the adoption of mobile banking adoption among bank customers in Zambia, with specific focus on Indo-Zambia Bank and a special focus...

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