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This study examines the effectiveness of the inventory management and control system at Nchelenge Town Council, focusing on its operational efficacy, challenges, and potential improvements. The research is driven by the need to address significant issues such as data inaccuracies, stockouts, and...

The purpose of this research was to investigate the effectiveness of the employee performance appraisal process in non-profit organisations in the agricultural sector in Lusaka, Zambia. Despite the existence of an extensive body of literature on performance management systems in Zambia, very...

The Solar Powered Milling Plants Project, a cornerstone of Zambia’s Presidential Milling Initiative, was introduced to boost the economy and improve rural livelihoods by providing sustainable milling solutions. Despite substantial support from the government, stakeholders, and donor agencies, the...

Recently the subject of RL has grown exponentially due to an increase in the global population and consumption activities. As it accounts for the products' Life Cycle, companies are now pressurized to be more responsible when dealing with the environment and the end-of-life products they produce....

The introduction of mobile banking has completely transformed the financial industry, providing customers with unparalleled ease of access and convenience. This paper explores the complex relationship between mobile banking and the financial performance of commercial banks. The study employs a...

All businesses regardless of the nature require profitability for them to progress. Therefore, this thesis aimed at assessing Zanaco’s profitability using ratio analysis, through three major objectives (i) To ascertain Zambia National Commercial Bank’s ability to generate return to its...

This research assesses the critical success and failure factors of microfinance institutions (MFIs) in Lusaka, Zambia, amid recent closures of six institutions. The study aims to understand factors influencing MFIs' operations in Zambia and proposes measures to enhance critical success factors....

The outbreak of the Coronavirus of 2019 (COVID-19) Pandemic affected the entire globe socially and economically. The Small and Medium Enterprises (SMEs) were not spared. This study aimed at assessing the effects of the COVID-19 Pandemic on the Performance of SMEs due to the significant economic...

In the realm of modern governance, the adoption of technology stands as a pivotal endeavour to streamline operations, enhance service delivery, and promote efficiency. This study delves into the realm of electronic payslips (e-payslips) adoption within the health sector, focusing its lens on the...

The study's main objective was to evaluate the impact of COVID-19 pandemic on small and medium scale businesses (SMEs) in Ng’ombe Township, Lusaka. The study's specific objectives were to identify the impact of COVID-19 lockdown measures on the performance of SMEs business, to ascertain the...