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Just like other sectors, energy sector in Zambia has faced exchange rates volatility for a long time. Research has shown that Zambian kwacha has been unstable and that it has been depreciating. This study aimed at assessing the effect of foreign exchange rates on the financial performance of...

Limited access to agricultural financing is a constraint to the development of the Smallholder Farmers (SHFs) of the agriculture sector. The formal financial institutions face a challenge to provide agricultural credit that meets the unique demands of SHFs in the agricultural. Although SHFs face...

This study empirically investigated the efficiency of revenue management at Lusaka City Council (LCC). Primary data was collected through individual questionnaires and in-depth interviews with LCC employees. Employing the Slovin formula, the sample size comprised 70 council workers selected...

Smallholder dairy farming holds critical importance in most developing economies, Zambia included, as it contributes significantly to livelihoods through food security, income, and employment opportunities. The research aimed to identify and examine the factors constraining the profitability of...

The purpose of this study was to investigate the impact of mobile money services on the profitability of Commercial banks in Zambia. The study was guided by three objectives; (i) To examine the level of use of mobile money services in Zambia; (ii) to assess the measures of financial performance...

The emergence of social entrepreneurship as a worthwhile approach for alleviating social problems has shown that women are more prone to social entrepreneurship, especially as they take up courses in entrepreneurship at university level. The current study was motivated by the increasing number of...

This research aimed to assess the impact of Value Added Tax (VAT) on government revenue collection. The study employed a mixed methods research design, which combines both qualitative and quantitative methodologies. The study focused on a population of 500 management-level employees at the Zambia...

In the fast-paced telecommunications sector, understanding the relationship between a company's stock price and financial performance is crucial. This study focuses on Airtel Zambia Limited, a company where stock price changes could impact revenue. Despite growing market share, Airtel Zambia...

The study explored the Impact of Customer Satisfaction on Insurance Service Delivery in Zambia using a Case of Prudential Insurance Company. The study was qualitative and collected data from twenty five (25) respondents using questionnaires which was analyzed using the statistical Package for...

Since Zambia's 1991 economic liberalization, there has been notable growth in the retail banking sector. The search for quality is perhaps the most important consumer trend in recent years because consumers are now more demanding than ever. In an era of rapid global change, customers have diverse...