The study aimed to investigate the effectiveness of the existing customs strategies in mitigating smuggling of goods in Zambia with the following study objectives; to assess the effect of taxes on smuggling in Zambia; to analyze the relationship between willingness to pay taxes and smuggling in...
Download PDF ↓The overarching focus of this study was to establish effects of motivation on employee performance at Zambia Revenue Authority (ZRA) Headquarters in Lusaka District. The study objectives were to establish the types of motivation ZRA provided to its employees, examine the employees’ expectations...
Download PDF ↓The study was conducted to establish the factors that affect the adoption of information and communications technology on court service delivery in Zambia. This study was guided by the updated Information System Success Model (ISSM). This research adopted the explanatory research design and used...
Download PDF ↓The study undertook to establish the strategic management practices adopted by Zambian SMEs during the Covid-19 pandemic and how they affected their performance. The study was anchored on Threat Rigidity and Failure-Induced Change theories. To help with meeting the foregoing objective, a...
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