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Financial development enhances human development, and access to financial services makes a positive impact on people‘s lives, particularly the poor. The importance of an inclusive financial system, across the globe, is widely recognized in the policy circles and has become a policy priority in...

The lack of SME financing has prompted the need to provide an alternative way to raise funds from the sale of shares through the Alternative Security Markets (ASM). Thus SMEs need to be allowed to register on the stock exchange market. This paper was inspired by the lack of research on this trend...

This study was aimed at determining the influence of macroeconomic factors on foreign currency exchange rate fluctuations and the value of the Zambian Kwacha. Macroeconomic factors include inflation rates, interest rates, Gross Domestic Product growth rate (GDP) and Balance of Payments which...

This study was aimed at determining the influence of macroeconomic factors on foreign currency exchange rate fluctuations and the value of the Zambian Kwacha. Macroeconomic factors include inflation rates, interest rates, Gross Domestic Product growth rate (GDP) and Balance of Payments which...

Financial literacy is an important component in financial planning and retirement planning. It gives an individual the ability to process economic information and make informed decisions about financial planning and wealth accumulation. Despite the importance of financial literacy; surveys around...

Motivation as a concept, is an essential element, which if well executed could enhance performance and commitment among teachers, especially in public secondary schools. While teacher motivation is of paramount importance, it had been observed that, several teachers working in public secondary...

This study is aimed at addressing the Effects of Procurement Procedure breaches in higher learning Institution. This was a case study of Lusaka Apex Medical University in the City of Lusaka. Due to these breaches, it was discovered that the institution has suffered liquidity challenges. Some of...

Employee Retention is a process in which employees are encouraged to remain with an organisation for the maximum period of time or until the completion of a project. Successful organisations need to do more than just hire the right people but retain the right people for the jobs. Failure to...

he digital banking system provides numerous advantages to customers, however, there is still a lack of trust among some corporate customers. Absence of face-to-face interaction makes it very impersonal. Thus, customers are more comfortable dealing with people in a physical bank setting that...

Call Centres are important channels of communication in an organisation as they are the first point of integration between call centre agents that represent the business and customers. Therefore, by correctly seizing the opportunity of any given call, a Call Centre can bring benefits not only in...