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Zambia Medicines and Medical Supplies Agency (ZAMMSA) has a responsibility to supply medicines and medical supplies to health facilities (Government of The Republic of Zambia, 2019). Although preliminary factors affecting Supply chain agility (SCA) have been reported, it is not well established...

The purpose of this study was to develop a marketing strategy model that could enhance performance in particular the sales growth of MSMEs in Zambia. The study was conducted out of the need to understand the role played by the marketing strategies on performance of MSMEs in Zambia taking into...

The transformation of the livestock sector from non-functional to functional has had numerous systemic hurdles due to the different interactions of systems at play. This research study's primary objective was to develop a dynamic and sustainable cattle farming business model for traditional...

The study assessed the effect of digital platforms on human resource planning in Zambia`s commercial banks looking at ZANACO Plc as a case study. Traditional approaches to recruitment are being swiftly supplanted by digital alternatives, exemplified by the use of social networking platforms and...

The key to surviving in a global market is to focus on service quality for customers. Every organization should focus on providing quality service to customers. ZANACO bank has been implementing several service quality features and systems, such as changing the interior design of bank buildings,...

The outbreak of COVID-19 marked a significant turning point for humanity, impacting various aspects of life, including religious practices. The pandemic accelerated the trend towards digitalization and the increased use of technological resources for worship, particularly due to restrictions or...

This study explores the core of Zambia's local government, focusing on the complexities of fund management. Through literature review and surveys involving local government officials and stakeholders, it uncovers challenges affecting effective fiscal governance.The research reveals hurdles faced...

Zambia's government prioritizes finance access for economic growth. Mobile Network Operators offer expanded financial services, including credit. Research in Lusaka CBD examines factors influencing MNO credit access. It was a mono quantitative method approach. Sample size comprised 125 MNOs....

In the fast-paced telecommunications sector, understanding the relationship between a company's stock price and financial performance is crucial. This study focuses on Airtel Zambia Limited, a company where stock price changes could impact revenue. Despite growing market share, Airtel Zambia...

Lusaka City Council (LCC) is critical in funding and delivering essential public services across Zambia's capital—however, LCC grapples with persistent underperformance in revenue collection. From 2018-2021, gaps between budgeted and actual revenues averaged over 20%, totalling K264 million in...