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Institution University of Zambia Remove constraint Institution: University of Zambia Faculty / School Graduate School of Business Remove constraint Faculty / School: Graduate School of Business Subject Internet banking technologies--Zambia Remove constraint Subject: Internet banking technologies--Zambia Start Over

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Lishomwa, Lufwendo
2020·University of Zambia

he digital banking system provides numerous advantages to customers, however, there is still a lack of trust among some corporate customers. Absence of face-to-face interaction makes it very impersonal. Thus, customers are more comfortable dealing with people in a physical bank setting that...

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