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This study delves into the profound impact of the COVID-19 pandemic on the paint manufacturing industry in Lusaka, Zambia, focusing on the strategic responses and resilience displayed by Kansai Plascon Zambia Limited, a key player within the region. Employing a qualitative research approach, the...

Globally, countries are paying attention to the potential of Savings and Credit Cooperative Organizations (SACCOs) as one form of enterprise with a meaningful impact on the economic empowerment of their citizens. Despite SACCOs recording growth in various countries, the growth of SACCOs in Zambia...

The main aim of this study was to investigate causes of employee job dissatisfaction among health workers in public hospitals in Zambia. The specific objectives were: To determine the levels of job dissatisfaction and the extent of employee job dissatisfaction among health workers in selected...

E-commerce, as a transformative technological innovation, offers unparalleled opportunities for enhancing supply chain management efficiency and effectiveness. This study was conducted to investigate the factors influencing the behavioural intention of retail and consumer goods traders to adopt...

Zambia Medicines and Medical Supplies Agency (ZAMMSA) has a responsibility to supply medicines and medical supplies to health facilities (Government of The Republic of Zambia, 2019). Although preliminary factors affecting Supply chain agility (SCA) have been reported, it is not well established...

The purpose of this study was to develop a marketing strategy model that could enhance performance in particular the sales growth of MSMEs in Zambia. The study was conducted out of the need to understand the role played by the marketing strategies on performance of MSMEs in Zambia taking into...

The transformation of the livestock sector from non-functional to functional has had numerous systemic hurdles due to the different interactions of systems at play. This research study's primary objective was to develop a dynamic and sustainable cattle farming business model for traditional...

The study assessed the effect of digital platforms on human resource planning in Zambia`s commercial banks looking at ZANACO Plc as a case study. Traditional approaches to recruitment are being swiftly supplanted by digital alternatives, exemplified by the use of social networking platforms and...

The key to surviving in a global market is to focus on service quality for customers. Every organization should focus on providing quality service to customers. ZANACO bank has been implementing several service quality features and systems, such as changing the interior design of bank buildings,...

The outbreak of COVID-19 marked a significant turning point for humanity, impacting various aspects of life, including religious practices. The pandemic accelerated the trend towards digitalization and the increased use of technological resources for worship, particularly due to restrictions or...