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Company registers are increasingly becoming a crucial source of business information for many stakeholders. While most company registers have concentrated on simplifying business registrations, reducing the number of procedures, time and cost for small entities to be formed, compliance remains a...

Mobile phones have grown into a tool for everyday use and this creates a chance for the evolution of banking services. The study investigated factors that influence the adoption of mobile banking adoption among bank customers in Zambia, with specific focus on Indo-Zambia Bank and a special focus...

Progressive governments around the world aim at having efficient Public Finance Management in order to efficiently manage resources and maximize on opportunity costs associated with Public Procurement. The Government of Zambia has introduced IFMIS to monitor how ministries, departments and other...

The study sought to understand reputational risks at the University of Zambia (UNZA) and explore measures to strengthen reputational risk management at the institution. The researcher adopted a pragmatic view in conducting the study, and hence used the embedded mixed methods design. The dominant...

The current study investigates bank employee’s perceptions of the importance of the determinants of non-performing loan (NPL) in Zambia’s banking sector. The espoused critical factors in the study were identified based on theories such as the Theory of Asymmetric Information, Deflation Theory and...

This study is aimed at developing processes that could mitigate bottlenecks and develop ideal lead times for the public sector procurement system. This was a cross-sectional functional pragmatic study design employing a concurrent mixed methods design. Thirty five participants from six public...

The value expectations of Information Technology (IT) for socio-economic and human development in developing countries have been high, but the real benefits and the positive impacts have been somewhat disappointing. Most developing countries in Africa are at the emerging stage of e-government...

The University of Zambia introduced blended learning in various programmes under the Graduate School of Business in 2015. These programmes were scheduled to run for 18 months with students choosing to be either on Blended Learning or 100% Online Learning. The programme has however had challenges...

For their daily activities, administrative and other costs, Local government authorities in Zambia rely almost exclusively on funding from Central Government chiefly due to their inability to mobilize enough revenue from local sources within their jurisdictions. Taking Gwembe District in Southern...

Small and Medium Enterprises (SMES) are hailed for their pivotal role in promoting grassroots economic growth and equitable sustainable development. They contribute substantially to the Gross Domestic (GDP), export earnings and employment creation in many countries and have been widely...