The purpose of the study was to establish a relational analysis between advertising costs and dairy products sales volumes at Parmalat Zambia limited for the period 2012-2016. Descriptive research design was employed with a sample population of 105 participants. Data were collected using...
Download PDF ↓The main goal of this study was to analyse the challenges of Stanbic Bank Zambia’s digital innovation services on customer satisfaction among the bank’s customers. The study sampled 50 customers and collected data using questionnaires. A descriptive survey design was used in the study....
The study sought to review strategies banks have adopted to gain market share of the unbanked community dominated by mobile network operators: a case of Zanaco bank. The theoretical framework was based on the Ansoff Matrix. The study was based on Zanaco marketing managers and top management. 103...
Download PDF ↓The purpose of this study was to review strategy implementation in public universities in Zambia using the University of Zambia as a case study. Strategy is hailed as a solution to emerging victorious from a maze of competition that organisations find themselves. This study therefore was to...
Download PDF ↓Concern over the quality of teaching in schools has existed for ‘as long as the schools themselves’ (Cruickshank, 1992). Today, parents, policymakers, and other stakeholders are expending significant energy critiquing non-native English-speaking teachers’ quality and arguing for the improvement...
Download PDF ↓This study was designed to access guidance and counseling services among students at the University of Zambia. It was guided by the following objectives: to establish whether guidance and counselling services are accessed at the University of Zambia, to establish students awareness of guidance...
Download PDF ↓The aim of this study is to determine teacher and administrative staff views on, teachers’ participation in school related decision-making process who serves in secondary schools in Mansa district of Luapula province of Zambia. This study investigated the extent to which teachers ‘views are...
This study sought to investigate the causes, of parent-teacher conflict at Blem Secondary School in Livingstone District of the southern province of Zambia. The objectives of the study were: to establish the main causes of conflicts between parents and teachers; find-out how conflicts between...
Download PDF ↓This study analysed the effectiveness of the roles of civil society organisations in peace building in Zambia. The objectives of this study were to, evaluate the efficacy of the roles of civil society organizations in peace building, investigate the extent to which civil society organisations...
Download PDF ↓This study analysed the effectiveness of the roles of civil society organisations in peace building in Zambia. The objectives of this study were to, evaluate the efficacy of the roles of civil society organizations in peace building, investigate the extent to which civil society organisations...
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