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Faculty / School Institute of Distance Education Keywords (from the repository) Knowledge management practices Start Over

1. An investigation of knowledge management and its influence on organisational performance: a case study of the Zambia revenue authority

Namfukwe, Lukonde
2023·University of Zambia

This study examined the knowledge management practices and its influence on performance at the Zambia Revenue Authority Headquarters in Lusaka. A case study design based on the quantitative approach was used in conducting this study. The data was collected through structured questionnaires...

Knowledge managementKnowledge management practicesOrganizational learning
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