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Full text PDF available Faculty / School Library Subject Business information services--Zambia Start Over

1. Exploring information seeking behaviour of users of self service banking technologies in Zambia

Kamyalile, Simuchimba
2012·Master of Arts in Library and Information Studies·University of Zambia

Developments in the information technology sector have forced banks to introduce and upgrade Self Service Banking Technologies (SSBTs). Use of SSBTs requires that appropriate information is available and accessible. The information seeking behaviour of users of SSBTs in Zambia is not known; and...

information services(banking)--ZambiaBusiness information services--ZambiaBanks and banking--Automation--Zambia
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