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Institution University of Zambia Remove constraint Institution: University of Zambia Faculty / School Library Remove constraint Faculty / School: Library Subject Banks and banking--Automation--Zambia Remove constraint Subject: Banks and banking--Automation--Zambia Start Over

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Kamyalile, Simuchimba
2012·Master of Arts·University of Zambia

Developments in the information technology sector have forced banks to introduce and upgrade Self Service Banking Technologies (SSBTs). Use of SSBTs requires that appropriate information is available and accessible. The information seeking behaviour of users of SSBTs in Zambia is not known; and...

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