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This study aimed at investigating electronic records management in government ministries and parastatals in Zambia. The study’s specific objectives were to: establish the extent to which government ministries and parastatals in Zambia keep e-records, establish if there is a legal framework,...

The coexistence of underperforming and high-performing public secondary schools raises critical questions about the factors contributing to the persistent academic performance gap, particularly the role of leadership styles in shaping academic outcomes. Despite various interventions by the...

The purpose of this study was to explore the implementation of Early Childhood Education in line with the Education Sector and Skills Plan as it has implications on policy analysis and implementation which will bring recognition to the state of ECE in Zambia. The research study was underpinned by...

The study investigated the role of the SmartCare Electronic Health Records System in the delivery of Health Services in five (5) First-level Hospitals in Lusaka District. The study adopted a qualitative research design, where twenty-five (25) registry personnel comprising twenty-two (22) registry...

This study sought to investigate the impact of electronic records management on service delivery in the Department of Immigration. Specifically, the study had the following five objectives to achieve at the end of the study: to establish employee’s experience with the electronic records...

Low-quality metadata can lead to vagueness, poor recall, and inconsistent search results, underscoring the importance of robust quality assurance mechanisms in Information Retrieval systems. This study addresses the challenges of ensuring the completeness and quality of Electronic Theses and...

Information literacy (IL) instruction is the fundamental professional practice in university libraries, and university librarians are primary providers of IL instructions, generally. Information literacy is designed to teach library patrons how to quickly and effectively locate information that...

This study examined the knowledge management practices and performance at the Zambia Revenue Authority Headquarters in Lusaka. A case study design based on the quantitative approach was used in conducting this study. The data was collected through structured questionnaires comprising of...

ABSTRACT Security issues in libraries include theft of library materials, the mutilation or vandalism of library resources and dealing with disruptive patrons. Therefore, the purpose of this study was to investigate security measures implemented to prevent theft of library resources and other...

The study sought to exam records management practices in small and medium enterprises in Lusaka Urban District of Zambia. The study was guided by four research objectives; to identify the type of records being created or received by the SMEs, to establish the existing record management practices...