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Institution University of Zambia Remove constraint Institution: University of Zambia Full text Other file available Remove constraint Full text: Other file available Subject Mobile application--customer satisfaction Remove constraint Subject: Mobile application--customer satisfaction Start Over

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Ngwenya, Liksina Tionenji
2022·University of Zambia

The study assessed Tenga mobile application and customer satisfaction in selected Atlas Mara Bank branches Lusaka, Zambia. The target population constituted Atlas Mara bank employees who interact with customers directly and customers with active Tenga Mobile accounts. The study tested the...