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1. An evaluation of the effect of job stress on workers performance: case study of Kenneth Kaunda international airport, Lusaka

Musonda, Julius Chitalu
2022·University of Zambia

The main objective of this study was to analyze the effect of job stress on employee performance in the Ground Handling section at KKIA. The study sampled 50 customers and collected data using questionnaires. A descriptive survey design was used in the study. Quantitative data collected was coded...

Downsizing of organizationsJob stressJob satisfactionPersonnel managementWork--Physiological aspects
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