The study investigates how a CBDC payment system could enhance Zambia’s financial system efficiency and strengthen national defense against money laundering (AML) and counter‑terrorism financing (CFT). Methodology: Uses time‑series monthly data over eleven years. Applies unit root tests,...
Corporate sustainability and digitalization are megatrends that are reshaping the International Banking world through sustainable business expansion and growth, which enhances efficiency and performance. This study explored factors that influence the adoption of digitalization as a strategic tool...
Corporate sustainability and digitalization are megatrends that are reshaping the International Banking world through sustainable business expansion and growth, which enhances efficiency and performance. This study explored factors that influence the adoption of digitalization as a strategic tool...
Purpose – This study aims to examine the impact of the operations of multinational corporations (MNCs) in trade unions in light of globalization. The study uses qualitative approach on the case study of the Mineworkers Union of Zambia – sampled using purposive sampling technique. Findings – The...
Download PDF ↓The Research sought to evaluate the impact of outsourcing call centre service with main focus on customer experience with specific reference to MTN Zambia Limited in Lusaka District, Zambia. The study was qualitative in nature employing the inductive approach, interpretivism philosophy and case...
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