The focus of this study was to establish marketeers „levels of awareness of the local governance issues in selected markets under Kafue town council. Specifically, the study sought to ascertain whether or not marketeers in Kafue town participate in the management of the markets. The study was...
Download PDF ↓Death disposal is the process of dealing with the physical remains of the dead person. It is the act of getting rid of the body before decomposing and starting to emit foul odour that can affect the people around it. Gaborone city, in which Ledumang Ward is situated and is the subject of the case...
This research was based on the evaluation of Zamtel SLAs on customer satisfaction. This study applied a mixed methods sequential exploratory research design to determine SLA factors that influence the adoption of Zamtel services. The research was conducted using two phases. The first phase being...
Download PDF ↓The purpose of this study was to investigate the effectiveness of the annual performance appraisal system (APAS) at the National Institute of Public Administration. Literature review indicated that although there is significant research on the use of performance appraisal in the Zambian corporate...
Download PDF ↓The main objective of this study was to analyze the effect of job stress on employee performance in the Ground Handling section at KKIA. The study sampled 50 customers and collected data using questionnaires. A descriptive survey design was used in the study. Quantitative data collected was coded...
Integrated development planning is a process that requires the involvement of stakeholders in determining the strategic development priorities to their development needs. Stakeholder participation is an instrument used meeting citizen’s development needs when they influence and share control over...
Download PDF ↓Financial internal controls are critical in the attainment of organisational objectives. This study focused on the effect of internal controls on the management of finances at Mpika boys’ secondary school. The study was prompted by revelations of alarming levels of financial impropriety in...
Download PDF ↓Teenage pregnancy and its effects on education are major challenges that affect the quality of girls’ education not only in Lukulu district but worldwide. Teenage pregnancy is a major concern in government secondary schools in Lukulu district and mainly affects girls aged 13 to 19 years. The...
Download PDF ↓The purpose of this study was to explore the bargaining power strategies used by small scale farmers in marketing of maize produce in Mapangazhya farming block of Chikankata district. The study draws from collective action theories to explain the phenomenon under observation. The target...