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This study aimed to assess the quality of service delivery in Microfinance Companies (MFIs) in Zambia, using Tottengram Fin Services as a case study. The microfinance sector in Zambia faces challenges such as donor dependence, rising operational costs, low client retention, high staff turnover,...

This study evaluated the efficacy of the Catch-Up remedial teaching programme in improving learners’ reading performance in Chitonga at Mazabuka primary school in Mazabuka district, Zambia. The research’s objectives were to; assess the teachers’ understanding of the Catch-Up programme, describe...

This study evaluated the efficacy of online digital platforms in facilitating recruitment within a non governmental organization (NGO) in Lusaka, focusing on John Snow Health Zambia (JSH-Z). Through a qualitative approach aligned with interpretivist principles, 92 JSH-Z employees were surveyed to...

Rabies is a neurological disease caused by a lyssavirus belonging to the family rhabdoviridae. The causative agent has a global distribution (except Antarctica) resulting in an estimated 59,000 human deaths worldwide. The true disease burden and public health impact due to rabies remain...

The purpose of the study was to investigate the utilisation of some 4IR technologies, namely, big data (BD), the internet of things (IoT), artificial intelligence (AI) and cloud computing (CC), among aquaculture micro, small and medium enterprises (MSMEs) and evaluate the effect of the 4IR...

The study explored how the teaching and learning of civic education contribute to transformative education in selected secondary schools of Kabwe district, Zambia. The study had three research objectives. The first one was to establish how teaching and learning of Civic Education contribute to...

In recent years the demand for improved assessments tools to help in understanding the wetland hydrological and hydrodynamic processes for the Barotse floodplains is ever increasing especially with the advent of climate change/variability. Despite several studies in the Upper Zambezi Basin, there...

Green building tools (GBTs), used for planning and assessing the impact of structures on the environment, are developed in consonance with user needs. To attain green low-cost houses, consideration of the three arms of sustainability, i.e., environmental, economic, and social factors should be...

The main aim of this study was to investigate the factors influencing procurement performance within Luanshya Municipal Council, located in the Copperbelt region of Zambia. To achieve this aim, the research had several objectives, including analysing the relationship between procurement planning...

This study examined the knowledge management practices and its influence on performance at the Zambia Revenue Authority Headquarters in Lusaka. A case study design based on the quantitative approach was used in conducting this study. The data was collected through structured questionnaires...