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As the competitive environment of the banking industry becomes increasingly fierce, it is important for industry players to nurture and keep customers loyal who will contribute to their long-term growth and profitability. Customer retention is critical for sustaining organisational existence and...

This study investigated the effects of financial management practices on the performance of cooperatives, specifically focusing on the Kabwe District Cooperative Union Limited in Zambia. The primary aim was to evaluate how specific financial management strategies influence the cooperative's...

This study aimed at investigating electronic records management in government ministries and parastatals in Zambia. The study’s specific objectives were to: establish the extent to which government ministries and parastatals in Zambia keep e-records, establish if there is a legal framework,...

The study investigated the innovative strategies for enhancing online learning in higher education institutions in Zambia. The research was guided by the Constructivist Learning Theory and Social Cognitive Theory. The researcher employed a pragmatist paradigm and a descriptive survey research...

Wetlands are among the most productive natural ecosystems in the world, providing essential ecosystem services such as water that benefits human health, supporting aquatic ecosystems, and facilitating economic activities. However, a 64% to 71% of wetlands have been lost globally since 1900,...

Vegetables are highly perishable and lack of storage facilities affects their marketability. Once vegetables are separated from their source of nutrients (plant) they undergo higher rates of respiration, resulting in moisture loss, quality and nutrient degradation, and potential microbial...

Dairy products provide nutrition to households, but they could also serve as source of milk-borne diseases when produced under poor hygienic conditions. This cross-sectional study was conducted from August to September 2023 to evaluate smallholder dairy farmers’ knowledge, attitudes, practices...

The focus of the study was to Examine Instructional Leadership Practices and Perceptions in Selected Secondary Schools in Lusaka District, Zambia. The total sample of this study was fifty six (56) that’s 30 head teachers, 26 Teachers from the schools that were identified as research fields. The...

This study examined the effects of caregiver training on the cognitive development of children aged 4-5 years in community-based childcare centers (CBCCs) in Dowa District, Malawi. The study aimed to achieve four objectives: to assess the effects of trained caregivers on early childhood...

There is increasing patient acuity in Intensive Care Units (ICUs) in Botswana, with a growing demand for mechanical ventilation. As a result, non-intensive care-trained nurses are increasingly involved in caring for patients on mechanical ventilators in the ICUs. There seems to be little research...