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One of the challenges that the Lusaka District Education Board Secretary‟s (DEBS) office has been facing is misplacement of teachers‟ files. Teachers, who went for document verification and processing, complained of time wasting in the location and retrieval of their records. The time that a...

The success of any organization is dependent upon effective records management practice that ensures the right records are availed when needed for effective operation. An effective records management system facilitates the flow of records throughout an organisation to ensure that information is...

The study aimed at assessing the state of financial records management in public secondary schools in Lusaka District, Zambia. The study objectives were; to assess staff competences in financial records keeping in selected schools in Lusaka district, to identify the kind of financial records kept...

This study investigated the knowledge levels and practices of the records management staff at the Ministry of Education, Science Vocational Training and Early Education. Specifically, the research’s objectives were to assess the knowledge levels of the registry staff at MESTVESS; to assess the...

The research discovers that maladministration of records(inefficiency and dishonest management of records) is rife at the University of Zambia (UNZA). For instance, 69.8% of the respondents admitted that there are incidents where records under their custody go missing. They also acknowledged that...