Search

The study investigated the relationship between mobile phone banking and the liquidity of selected branches of the National Savings and Credit Bank (NATSAVE) within the Lusaka District, Zambia. The research employed the embedded mixed research design, engaging NATSAVE employees and customers in...

In trying to ensure that they make profits and have good customer service, the Harry Mwaanga Nkumbula International Airport (HMNIA) embarked on a quest to build capacity and motivate its employees by formulating the six HR Key Focus areas in its 2017-2019 Strategic Plan. This study therefore,...

The study sought to evaluate the effectiveness of Environmental Impact Assessment (EIA) in Zambia using the Chilanga plant as a case study. The objectives of the study were to evaluate the quality of the EIA process conducted at Chilanga plant against international EIA standards; assess the...

The study's main objective was to evaluate the impact of COVID-19 pandemic on small and medium scale businesses (SMEs) in Ng’ombe Township, Lusaka. The study's specific objectives were to identify the impact of COVID-19 lockdown measures on the performance of SMEs business, to ascertain the...

The study was aimed at evaluating the role of electronic government procurement in service delivery in the public sector, with a focus on selected public sector organisations. The study focused on Ministry of Health (MoH), Ministry of Education (MoE), Zambia Revenue Authority (ZRA), Rural...

Records management plays a pivotal role in fostering efficient service delivery through preserving and facilitating access to valuable information. However, poor record management amongst local authorities has resulted to unsatisfactory service delivery. In order to address this problem, this...

Smallholder dairy farming holds critical importance in most developing economies, Zambia included, as it contributes significantly to livelihoods through food security, income, and employment opportunities. The research aimed to identify and examine the factors constraining the profitability of...

Effective and appropriate instructional practices in teaching and assessing reading comprehension by secondary school teachers are very fundamental if learners were to build the reading comprehension skills required for them to pass English language and other subjects. The study therefore...

The ability to read for meaning and pleasure is arguably the most important skill children learn in primary school. Zambia, like many other nations, experiences low reading levels due to the non comprehension of most learners. Oral reading fluency (ORF), defined as the ability to read text...

The study explored youth involvement in the Metal Fabrication Informal Apprenticeship (MFIA) on Katima Mulilo roadside in Garden Compound of Lusaka Zambia anchored on the Situated Learning theory (SL) proposed by Wenger and Lave (1991). It was a case study design using qualitative approach. The...