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Information is an important resource that plays a significant role in people’s daily professional and personal lives. One of the concerns of information professionals is the information seeking behaviour of different target groups of people because an effective information service largely depends...

The need for information is felt at all levels of society regardless of an individual’s location or intellectual achievement and it is believed that there is a lot of information around that people can use to make decisions, increase knowledge levels and reduce uncertainty. Yet, there are still...