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This study aimed to assess the quality of service delivery in Microfinance Companies (MFIs) in Zambia, using Tottengram Fin Services as a case study. The microfinance sector in Zambia faces challenges such as donor dependence, rising operational costs, low client retention, high staff turnover,...

This study evaluated the efficacy of the Catch-Up remedial teaching programme in improving learners’ reading performance in Chitonga at Mazabuka primary school in Mazabuka district, Zambia. The research’s objectives were to; assess the teachers’ understanding of the Catch-Up programme, describe...

This study evaluated the efficacy of online digital platforms in facilitating recruitment within a non governmental organization (NGO) in Lusaka, focusing on John Snow Health Zambia (JSH-Z). Through a qualitative approach aligned with interpretivist principles, 92 JSH-Z employees were surveyed to...

Rabies is a neurological disease caused by a lyssavirus belonging to the family rhabdoviridae. The causative agent has a global distribution (except Antarctica) resulting in an estimated 59,000 human deaths worldwide. The true disease burden and public health impact due to rabies remain...

The study explored how the teaching and learning of civic education contribute to transformative education in selected secondary schools of Kabwe district, Zambia. The study had three research objectives. The first one was to establish how teaching and learning of Civic Education contribute to...

The main aim of this study was to investigate the factors influencing procurement performance within Luanshya Municipal Council, located in the Copperbelt region of Zambia. To achieve this aim, the research had several objectives, including analysing the relationship between procurement planning...

Housing is one of the basic necessities of mankind known to affect human health and well being. Since 1964, Zambia has been struggling with the provision of housing in urban areas. Zambia’s urban population rose by 52% from 5,173,450 to 7, 844,628, between 2010 to 2022. The current housing...

Since the Earth Summit held in Brazil in 1992 when agenda 21 was formulated as the international blueprint for sustainable development, all sectors of society have been in the process of interpreting and pursuing sustainability and sustainable development within their specific contexts. However,...

The purpose of the study was to investigate the adequacy of control measures in combatting mobile money fraud in Lusaka District. The three specific objectives of the study were (1) to determine the types of control measures employed in combatting mobile money fraud in Lusaka District (2) to...

The COVID-19 pandemic presented unprecedented challenges for businesses worldwide, particularly for Small and Medium Enterprises (SMEs), which constituted a significant portion of the global economy. This dissertation aimed to investigate the resilience strategies adopted by SMEs to navigate the...