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Shibalatani, Muchindu
2024·Master of Education·University of Zambia

The importance of education in people’s lives cannot be overemphasized due to the immense positive changes that it brings forth. Meritocratic education systems in most developing countries which encourage stiff competition among learners and schools coupled with the parents’ perception of...

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Kaponda, Makisa
2024·Master of Education·University of Zambia

In Zambia, there is growing concern regarding the effectiveness of pre-service programs graduating primary teachers. While teacher educators continue to produce primary teachers, there is uncertainty about how these programs contribute to student teachers' acquisition and application of...

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Mwiinde, Zidah Dhube
2024·Master of Business Administration·University of Zambia

This study empirically investigated the efficiency of revenue management at Lusaka City Council (LCC). Primary data was collected through individual questionnaires and in-depth interviews with LCC employees. Employing the Slovin formula, the sample size comprised 70 council workers selected...

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Banja, Racheal Mfune
2024·Master of Education·University of Zambia

Training of trainers has its origin in the field of adult education and carries along the adult learning principles. However, many practitioners tend to ignore the very core principles that underlie the methods used in training trainers. For this reason, this study sought to analyse the training...

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Sinjwala, Dominic Lisulo
2024·Master of Business Administration General·University of Zambia

Most local governments struggle to effectively mobilize and collect the local revenues needed to effectively deliver economic and social services to citizens. Using the Chilanga District Council (CDC) as a case study, the study’s objective was to assess the adoption and use of information and...

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Katongo, Mary
2024·Master of Business Administration·University of Zambia

Mobile money services have become increasingly popular in recent years, offering convenient and secure ways for individuals to conduct financial transactions using their mobile phones. The quality of mobile money services plays a crucial role in determining customer satisfaction and ultimately...

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