This study sought to assess the effects of microfinance credit on public service workers. The study was conducted in Lusaka province, with an extension of one district in Central Province. The study adopted a mixed research approach and used a concurrent nested research design. The data used in...
Download PDF ↓Commercial banks' investments in information technology (IT) have helped to streamline operations, boost competitiveness, and expand the number and quality of services offered. The Automated Teller Machine (ATM) is arguably the most ground-breaking electronic innovation in the world. ATMs are the...
Download PDF ↓In the realm of modern governance, the adoption of technology stands as a pivotal endeavour to streamline operations, enhance service delivery, and promote efficiency. This study delves into the realm of electronic payslips (e-payslips) adoption within the health sector, focusing its lens on the...
Download PDF ↓Traffic congestion is becoming a common occurrence in many major urban centres in Sub Saharan Africa as the numbers and users of motor vehicles increase. This results in a range of undesirable consequences. The purpose of the study was to investigate the decongestion of traffic on the Great East...
Download PDF ↓Background: street vending is a Globally practice differently in different countries. For example in china, it seems to be more structured because there are designated specific areas or markets for street vendors, providing them with permits and infrastructure stalls or kiosks, and such areas are...
Download PDF ↓The study investigated the relationship between mobile phone banking and the liquidity of selected branches of the National Savings and Credit Bank (NATSAVE) within the Lusaka District, Zambia. The research employed the embedded mixed research design, engaging NATSAVE employees and customers in...
Download PDF ↓In trying to ensure that they make profits and have good customer service, the Harry Mwaanga Nkumbula International Airport (HMNIA) embarked on a quest to build capacity and motivate its employees by formulating the six HR Key Focus areas in its 2017-2019 Strategic Plan. This study therefore,...
Download PDF ↓The study sought to evaluate the effectiveness of Environmental Impact Assessment (EIA) in Zambia using the Chilanga plant as a case study. The objectives of the study were to evaluate the quality of the EIA process conducted at Chilanga plant against international EIA standards; assess the...
Download PDF ↓The study's main objective was to evaluate the impact of COVID-19 pandemic on small and medium scale businesses (SMEs) in Ng’ombe Township, Lusaka. The study's specific objectives were to identify the impact of COVID-19 lockdown measures on the performance of SMEs business, to ascertain the...
Download PDF ↓The study was aimed at evaluating the role of electronic government procurement in service delivery in the public sector, with a focus on selected public sector organisations. The study focused on Ministry of Health (MoH), Ministry of Education (MoE), Zambia Revenue Authority (ZRA), Rural...
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