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The study was conducted to establish the factors that affect the adoption of information and communications technology on court service delivery in Zambia. This study was guided by the updated Information System Success Model (ISSM). This research adopted the explanatory research design and used...

The digital economy has transformed the way businesses operate worldwide, and SMEs in Zambia are not exempted from this trend. However, many SMEs in Zambia face challenges in accessing markets, which hinders their growth and competitiveness. E-marketing presents an opportunity for SMEs to reach a...

The study undertook to establish the strategic management practices adopted by Zambian SMEs during the Covid-19 pandemic and how they affected their performance. The study was anchored on Threat Rigidity and Failure-Induced Change theories. To help with meeting the foregoing objective, a...

Across the globe, the banking industry has evolved over the past decades in the areas of technology and one of such areas is online banking. The convenience, easy access, and acceptable means of transacting in the customers day-to-day business operations is making more banks’ customers satisfied...

Money Laundering is a widespread problem that has negatively impacted many countries in various parts of the world. Zambia is one of the countries in the world that is rated as having a medium high money laundering risk. One of the sectors which have contributed to this rating is the real estate...

Effective communication has been widely acknowledeged as a way to enhance organizational performance. This study’s focus is on effective communications on organizational performance based on the systems theory. The objectives of this study were to firstly identify the factors affecting effective...

Employee Retention is a process in which employees are encouraged to remain with an organisation for the maximum period of time or until the completion of a project. Successful organisations need to do more than just hire the right people but retain the right people for the jobs. Failure to...

Company registers are increasingly becoming a crucial source of business information for many stakeholders. While most company registers have concentrated on simplifying business registrations, reducing the number of procedures, time and cost for small entities to be formed, compliance remains a...