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The study sought to establish the factors influencing access to credit among small and medium enterprises at Zanaco Head office. The aim of the study was to investigate the challenges faced by SMEs in accessing credit facilities from Zambia National Commercial Bank PLC headquarters in Lusaka. A...

The aim of this study was to design a framework for employee retention for Varun Food and Beverage. This was a quantitative study that took a causal approach.300 employees answered a structured questionnaire. Data was analysed using SPSS version 22. The findings show that the Employee Retention...

Small and Medium Enterprises (SMEs) play an important role in the economic development of Zambia. Access to trade finance is important for the growth of SMEs. This study, therefore, was undertaken to assess the significance of the major determinants of Zambia National Commercial Bank (ZANACO)’s...

The study aimed to establish effect of electronic banking on customer service delivery. The study examined whether or not customers are aware of the electronic service products, customers preference between banking in the halls and e-banking, customer patronage of electronic banking services and...

This study was undertaken to appreciate the state of agriculture and factors driving crop diversification at resettlement schemes under the Office of the Vice President. The study also provided an opportunity to appreciate the factors that were responsible for hindering crop diversification and...

Village Banking has been accepted on a global scale as an appropriate technique of facilitating financial services that are administered locally rather than centralized in commercial banks. This study analyses village banking and business expansion among Soweto marketeers in Lusaka. The...

The study is intended to determine the factors for the underwhelming response to life insurance among Zambian – a case study of Lusaka. The study focuses on the influence of seven selected independent variables (income, level of education, age, culture, religion, family background and marital...

The Purpose of this study was to investigate the determinants of choice of the commercial banks among first year students at the University of Zambia. The Objectives of this study were to establish the criteria students use in selecting a commercial bank; to determine the rank of significance of...

The main objective of this study was to investigate the factors influencing voluntary employee turnover in Zambia Airports Corporation Limited (ZACL). The sample size of the study was 255 which included current and former Zambia Airports Corporation Limited employee’s employees. The study...

The motivation behind this study was the rapid changes that were happening in the banking industry with the coming in of mobile banking, but a gap remained in addressing the implications of this innovation on traditional banking practices in Zambia. The objective of this study was to examine the...