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The advent of digital technologies has revolutionized the way research is conducted, disseminated, and accessed. Open Access Journals (OAJs) have emerged as a vital channel for disseminating research findings, promoting knowledge sharing, advancing scholarship, and amplifying the visibility of...

The study investigated the role of the SmartCare Electronic Health Records System in the delivery of Health Services in five (5) First-level Hospitals in Lusaka District. The study adopted a qualitative research design, where twenty-five (25) registry personnel comprising twenty-two (22) registry...

The purpose of this study was to investigate the awareness, utilisation, and satisfaction of CBU undergraduate students with the Library’s OPAC. The specific of objectives of the study were to: determine levels of OPAC awareness among students; determine the extent to which students utilize it;...

Records management plays a pivotal role in fostering efficient service delivery through preserving and facilitating access to valuable information. However, poor record management amongst local authorities has resulted to unsatisfactory service delivery. In order to address this problem, this...

The Human Immunodeficiency Virus (HIV), a retrovirus that attacks the immune system results in a continuous immunodeficiency that predisposes the infected to opportunistic infections, came to the fore in 1981. In the absence of a potent antiretroviral treatment, immunodeficiency is often in due...

This study sought to investigate the impact of electronic records management on service delivery in the Department of Immigration. Specifically, the study had the following five objectives to achieve at the end of the study: to establish employee’s experience with the electronic records...

Higher Education Institutions (HEIs) are essential for academic research in Zambia. Despite the active research conducted by students and academic staff within these HEIs, the resulting output faces challenges in terms of visibility and uptake. Therefore, this study aimed to identify effective...

Low-quality metadata can lead to vagueness, poor recall, and inconsistent search results, underscoring the importance of robust quality assurance mechanisms in Information Retrieval systems. This study addresses the challenges of ensuring the completeness and quality of Electronic Theses and...

This study aimed at assessing the performance of Mulungushi University (MU) Library by examining its facilities and services in relation to the needs and demands of the end users. The study was guided by the main objective which were to evaluate the performance of Mulungushi University Library in...

The aim of this study was to establish the framework for digital archives administration in Zambia, focusing on the current practices, procedures and prospects. A case study design using concurrent mixed research methods was adopted for this study. Purposive, and simple random sampling techniques...