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The advent of digital technologies has revolutionized the way research is conducted, disseminated, and accessed. Open Access Journals (OAJs) have emerged as a vital channel for disseminating research findings, promoting knowledge sharing, advancing scholarship, and amplifying the visibility of...

The purpose of this study was to investigate the awareness, utilisation, and satisfaction of CBU undergraduate students with the Library’s OPAC. The specific of objectives of the study were to: determine levels of OPAC awareness among students; determine the extent to which students utilize it;...

Records management plays a pivotal role in fostering efficient service delivery through preserving and facilitating access to valuable information. However, poor record management amongst local authorities has resulted to unsatisfactory service delivery. In order to address this problem, this...

This study sought to investigate the impact of electronic records management on service delivery in the Department of Immigration. Specifically, the study had the following five objectives to achieve at the end of the study: to establish employee’s experience with the electronic records...

Higher Education Institutions (HEIs) are essential for academic research in Zambia. Despite the active research conducted by students and academic staff within these HEIs, the resulting output faces challenges in terms of visibility and uptake. Therefore, this study aimed to identify effective...

This study aimed at assessing the performance of Mulungushi University (MU) Library by examining its facilities and services in relation to the needs and demands of the end users. The study was guided by the main objective which were to evaluate the performance of Mulungushi University Library in...

The aim of this study was to establish the framework for digital archives administration in Zambia, focusing on the current practices, procedures and prospects. A case study design using concurrent mixed research methods was adopted for this study. Purposive, and simple random sampling techniques...

Information literacy (IL) instruction is the fundamental professional practice in university libraries, and university librarians are primary providers of IL instructions, generally. Information literacy is designed to teach library patrons how to quickly and effectively locate information that...

ABSTRACT Security issues in libraries include theft of library materials, the mutilation or vandalism of library resources and dealing with disruptive patrons. Therefore, the purpose of this study was to investigate security measures implemented to prevent theft of library resources and other...

Indigenous Knowledge on healing is in danger of diminishing because of modern medical facilities and yet there are inadequate efforts from national and organizational institutions to capture this knowledge. Therefore, this study aimed at investigating the acquisition, transfer and preservation of...