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Records management plays a pivotal role in fostering efficient service delivery through preserving and facilitating access to valuable information. However, poor record management amongst local authorities has resulted to unsatisfactory service delivery. In order to address this problem, this...

The aim of this study was to establish the framework for digital archives administration in Zambia, focusing on the current practices, procedures and prospects. A case study design using concurrent mixed research methods was adopted for this study. Purposive, and simple random sampling techniques...