The study aimed to investigate the effectiveness of the existing customs strategies in mitigating smuggling of goods in Zambia with the following study objectives; to assess the effect of taxes on smuggling in Zambia; to analyze the relationship between willingness to pay taxes and smuggling in...
Download PDF ↓The overarching focus of this study was to establish effects of motivation on employee performance at Zambia Revenue Authority (ZRA) Headquarters in Lusaka District. The study objectives were to establish the types of motivation ZRA provided to its employees, examine the employees’ expectations...
Download PDF ↓The study was conducted to establish the factors that affect the adoption of information and communications technology on court service delivery in Zambia. This study was guided by the updated Information System Success Model (ISSM). This research adopted the explanatory research design and used...
Download PDF ↓The study undertook to establish the strategic management practices adopted by Zambian SMEs during the Covid-19 pandemic and how they affected their performance. The study was anchored on Threat Rigidity and Failure-Induced Change theories. To help with meeting the foregoing objective, a...
Download PDF ↓This study aimed to investigate the effects of continuous training on employee performance through a Performance Management System (PMS) that rewards superior performance and initiative. Data was collected from a sample of 88 employees using both quantitative and qualitative research methods to...
Download PDF ↓The aim of the study has been exploring the accessibility of COMESA TFIs by SMEs in Zambia. The objectives of the study were to describe the extent of TFIs Utilization in Zambia, understand the form the point of SMEs how they utilise, understand based on lay accounts barriers to utilization of...
Download PDF ↓he digital banking system provides numerous advantages to customers, however, there is still a lack of trust among some corporate customers. Absence of face-to-face interaction makes it very impersonal. Thus, customers are more comfortable dealing with people in a physical bank setting that...
Download PDF ↓Corporate governance is a mix of guidelines, practices and procedures by which organizations are guided and controlled. This study was focused at investigating the effect of Corporate Governance on the Financial Performance of State-Owned Enterprises (SOEs) in Zambia, focusing on State-Owned...
Download PDF ↓It has been recognized that in the absence of merger control regulation, society would see harm to business as suppliers become uncompetitive, inefficient, costly and not responsive to their competitive environment as well as harm consumers. The purpose of the study was to investigate the factors...
Download PDF ↓The study was designed to explore the challenges and factors affecting government from taxing the informal sector. A mixed methods study design was adopted and 60 traders were enrolled in the study. A short survey questionnaire and in-depth interviews were used to collect data for this study....