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Zambia has experienced significant change in the broadcasting sector due to technological advancements while the regulatory framework that was framed in analogue age has remained unchanged. Therefore, ICT-based broadcasting remain largely unregulated. This study focuses on how to regulate...

Public expenditure particularly on infrastructure has been shown to be of paramount importance to the development of many economies, including Zambia. Like many developing and developed countries, Zambia, has accessed and continues to access public external debt to finance infrastructure...

In 2014, the Zambian Government through the Ministry of Education introduced ICT as a compulsory subject at junior secondary despite schools having inadequate facilities. This was a source of concern to many. The study aimed at investigating the impact of making ICT Subject Compulsory at Junior...

In 2014, the Zambian Government through the Ministry of Education introduced ICT as a compulsory subject at junior secondary despite schools having inadequate facilities. This was a source of concern to many. The study aimed at investigating the impact of making ICT Subject Compulsory at Junior...

The construction industry is a composite sector with wide range of products, services and technologies that play an important role in economic growth of a country. The Zambian economy suffered an economic downturn in the period of 2015 – 2017 arising from global and domestic headwinds in more...

The study sought to identify gaps in the processes affecting the customer quality of mobile service experience in Zambian telecommunications call centers using eTOM. Enhanced Telecommunications Operations Map (eTOM) being defined as a business process framework that is service oriented and helps...

The diversity of datums in use today and the technological advancements that have made possible global positioning measurements with sub-meter accuracies, require careful datum selection and careful conversion between coordinates in different datums. This is due to different positional accuracies...

Mobile money which refers to the use of mobile phones to perform financial and banking functions has increasingly become popular in the world today. Not only has mobile money brought advantages of convenience, safe transactions, 24 hours access to its users, mobile money has also created a great...

Mobile Network Operators (MNOs) Airtel, MTN, and Zambia Telecommunication (Zamtel) in Zambia adopted a tower-sharing model practised in developed countries such as the United States, Canada. At network roll-out, the operators retained ownership of the towers and at the same time provided...

The state of rural roads in Zambia is very poor and in a deplorable condition. Drainages are missing, or where they exist, they are narrow, inadequate and not constructed correctly. Bridges are missing, old, inadequate or wrongly constructed and usually very poorly maintained. In most roads, the...