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The standard working hours for civil service workers as stipulated by the International Labor Organization (ILO) in most countries is 8 hours. The eight hour work day policy has been enacted in the labour law act of Zambia as a guide for every employer and employees. Recently, teachers were also...

The purpose of the study was to evaluate the performance of the revised curriculum on the provision of quality education in the selected public primary schools in Kazungula District of Southern Province, Zambia. This research study had three objectives. The first one was to assess how well the...

This study focused on diversity management in the banking sector, using the case of Investrust. The objectives of the study were to identify the diversity management practices that Investrust Bank views as important for retaining employees, to analyse how diversity management practices are being...

The aim of this study was to assess how community participation can be used as a tool to improve pupil learning in selected primary schools of Lusaka District. The research design was a case study. Qualitative methodology was used to collect and analyze data. The methods used were interviews and...

The thrust of the study was to investigate the management of the teaching of computer studies in selected schools Zimba District of Southern Province. In 2013 the government through the Ministry of Education Science Vocational Technology and Early Childhood (MESVTEE) by then reviewed the School...

This study investigated of the nature of conflict and conflict management strategies involving learners in selected public secondary schools. The study considered learners from Kabulonga and Munali Boys Secondary Schools. The objectives of the study were to; investigate the nature of conflict...

The purpose of this study was to investigate the change management strategies of selected upgraded secondary schools in Mpika, Muchinga province, Zambia. This study was a qualitative type carried out at Kabale, Mbola and Mpika Day Secondary Schools in Mpika. The specific objectives were: To...

The purpose of this study was to investigate the change management strategies of selected upgraded secondary schools in Mpika, Muchinga province, Zambia. This study was a qualitative type carried out at Kabale, Mbola and Mpika Day Secondary Schools in Mpika. The specific objectives were: To...

The purpose of this study was to assess power relations between school managers and teachers as a basis for conflict in three (3) selected secondary schools of Rufunsa district in Lusaka Province of Zambia. This research study was guided by Michael Foucault’s Power relations theory. The sample...

The study sought to examine the effect of customer service strategies on customer retention in a local commercial bank using Investrust Bank PLC as a case study being the only indigenous bank in Zambia. Primary data was collected from bank customers using a likert type scale questionnaire adapted...