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Kabwe, Kabaso F
2024·Master of Business Administration·University of Zambia

The manufacturing sector is key to the industrialization agenda in Zambia, which is driven by the private sector. The small and medium enterprises constitute a bigger proportion of the private sector and are regarded as the backbone of economic growth in the country. This study investigated the...

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Sichilongo, Kwenga Emmanuel
2024·Master of Business Administration·University of Zambia

This dissertation investigated the efficacy of staff development policies and programs at AB Bank Zambia and their impact on employee performance and customer satisfaction. A total of 45 managers, supervisors, and HR personnel were interviewed, resulting in a 100% response rate. Through...

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Banda, Mwila
2023·Master of Science·University of Zambia

The study was undertaken on an analysis of conflict resolution processes and its effectiveness to resolve conflict at Kabushi congregation in Ndola of Copperbelt Province. The research was because of the negative effects of conflict and unresolved Conflicts. The general objective of the research...

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Chaala, Mwangala
2023·Masters·University of Zambia

Th Fast moving consumer good industry is one of the most vital industries in the Zambian economy, this industry is one of the main sources of employment for thousands of Zambians working in manufacturing, distribution, retail, and marketing, among other areas of the supply chain. This industry is...

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Thope, Theophister
2023·Master of Business Administration·University of Zambia

Fuel prices play a significant role in the operational costs of courier service operators. As fuel prices increase or decrease, it directly affects the sales and profits of courier services due to cost of running delivery services. When fuel prices rise, courier companies experiences an increase...

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Nkhoma, Uchizi
2023·Master of Business Administration·University of Zambia

The primary objective of this study was to investigate the relationship between performance audits and policy change and accountability in four chosen Ministries, Provinces, and Other Expenditure Agencies of the Zambian Government (MPSAs). To achieve this, the study aimed to determine the nature,...

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Mulenga, Melody
2023·Master of Business Administration·University of Zambia

This study sought to investigate the effect of business information on the performance of Small and Medium Enterprises (SME’s) in Lusaka Central Business District. The objectives of the study were to analyse the sources of business information that are most relevant and valuable for SMEs in the...

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