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This study assessed records management and how it contributed towards the process of accessing justice in the courts of law in Zambia. Specifically, the research’s objectives were to assess records management infrastructure and facilities; to examine court registries compliance with records...

The study targeted universities, higher learning institutions, research centers and some of the Zambian Libraries Consortium (ZALICO) Institutional library members in Lusaka, Central and Copper belt provinces of Zambia. The study had one objective, which was to find out why there was no any kind...

Developments in the information technology sector have forced banks to introduce and upgrade Self Service Banking Technologies (SSBTs). Use of SSBTs requires that appropriate information is available and accessible. The information seeking behaviour of users of SSBTs in Zambia is not known; and...

Although it is said that there is a lot of information around that people can use to make decisions, there are still categories of people in society that still face challenges in accessing it. One such group is the female traders in Zambia. This research was conducted to establish the information...