This study examined the knowledge management practices and performance at the Zambia Revenue Authority Headquarters in Lusaka. A case study design based on the quantitative approach was used in conducting this study. The data was collected through structured questionnaires comprising of...
The study sought to exam records management practices in small and medium enterprises in Lusaka Urban District of Zambia. The study was guided by four research objectives; to identify the type of records being created or received by the SMEs, to establish the existing record management practices...
Download PDF ↓This is research to evaluate the provision of business development services and information offered by Zambia Chamber of Small and Medium Scale Enterprises(ZCSMBA) to women entrepreneurs in Lusaka. The study aimed at assessing the information needs of the users, obtaining the perception of the...
Download PDF ↓The study was aimed at investigating the adoption and use of Information Communication Technologies (ICTs) by Small-and-Medium-sized Enterprises (SMEs) in the road passenger transport sector in Lusaka, Zambia. The study was based on the following general objectives: 1. To determine the factors...
This study investigates the performance of the trade information Network(TINET)of the common market for eastern and southern Africa(COMESA).It discussed the operations of TINET and the services which it offers to meet the information needs of the business community in Zambia,with a specific...