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Understanding the information needs and seeking behaviour of users is imperative in developing effective information systems and services to meet their information needs. Lawyers and Judges heavily depend on appropriate and reliable evidence in the administration of sound justice. However, little...

This study assessed records management and how it contributed towards the process of accessing justice in the courts of law in Zambia. Specifically, the research’s objectives were to assess records management infrastructure and facilities; to examine court registries compliance with records...