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This study ascertained the impact of leadership style, rewards, and training on teacher retention in the Copperbelt Province of Zambia It was guided by Herzberg’s Two Factor Theory and the Job Embeddedness Theory, which provided the theoretical basis for the study of teachers motivation,...

Transportation is key in any business environment. It determines the movement of goods and services from one place to the other connecting the service provider and consumer so that there is an exchange. Additionally an effective transport industry reduces cost. This report presented Choma town,...

The rapid expansion of mobile money services has transformed financial transactions across developing economies, providing convenient access to banking for unbanked populations. However, this growth has also introduced significant security vulnerabilities, raising concerns over data privacy,...

This study examined the effects of the COVID-19 pandemic on the performance of Zambia's hospitality industry, focusing on the years 2015 to 2022. Initially, the research aimed to understand the industry’s trajectory through its pre-pandemic growth and diversification, followed by its response to...

This study examines the effect of Digitalization on customer satisfaction. It is a case of Standard Chartered Bank Zambia. With the rapid advancement of technology reshaping the financial landscape, the adoption of digital banking services has become a critical area of interest. In recent years,...

Just like other sectors, energy sector in Zambia has faced exchange rates volatility for a long time. Research has shown that Zambian kwacha has been unstable and that it has been depreciating. This study aimed at assessing the effect of foreign exchange rates on the financial performance of...

Recently the subject of RL has grown exponentially due to an increase in the global population and consumption activities. As it accounts for the products' Life Cycle, companies are now pressurized to be more responsible when dealing with the environment and the end-of-life products they produce....

The implementation of the Treasury Single Account (TSA) in Zambia brought about drastic changes in the management of public funds. The Bank of Zambia assumed custodianship of public funds while Commercial Banks remain revenue collection agents throughout the country. This study investigated the...

The introduction of mobile banking has completely transformed the financial industry, providing customers with unparalleled ease of access and convenience. This paper explores the complex relationship between mobile banking and the financial performance of commercial banks. The study employs a...

All businesses regardless of the nature require profitability for them to progress. Therefore, this thesis aimed at assessing Zanaco’s profitability using ratio analysis, through three major objectives (i) To ascertain Zambia National Commercial Bank’s ability to generate return to its...