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Zambia is among the most urbanized countries in Sub-Saharan Africa and is faced with urban development challenges in the provision of basic infrastructure such as water and sanitation to an ever-increasing urban population. Lusaka has over the years undergone a rapid urban expansion in the growth...

The study sought to assess the use of active pedagogical approaches in teaching Civic Education in selected secondary schools of Kasama and Luwingu districts. The study was guided by three research objectives; to ascertain the commonly used active teaching methods in teaching Civic Education in...

The study sought to identify gaps in the processes affecting the customer quality of mobile service experience in Zambian telecommunications call centers using eTOM. Enhanced Telecommunications Operations Map (eTOM) being defined as a business process framework that is service oriented and helps...

The research aimed at answering key questions regarding the use of ICTs amongst SMEs in their businesses with an analysis and consideration of the possible factors that enable ICTs to be valued, as drivers and the possible factors that deter them not to be recognized as business development...

The purpose of the study was to explore the views of stakeholders regarding upgrading University Extension programmes from diploma to degree level. The objectives were to explore on the views of stakeholders regarding upgrading University Extension programmes from diploma to degree level; to...

Mambwe language is spoken in Mbala and Senga districts of Northern Province in Zambia. The language has approximately 500,000 native speakers (CSO, 2010). Therefore, the study was conducted to identify, describe, analyse and write a comprehensive grammar of Mambwe language which is less...

The purpose of this study was to examine trends and management strategies of pupil indiscipline post the abolishment of corporal punishment in Zambia in selected secondary schools in Luanshya district. To achieve this aim, the objectives that guided the study were; to identify pupil disciplinary...

The diversity of datums in use today and the technological advancements that have made possible global positioning measurements with sub-meter accuracies, require careful datum selection and careful conversion between coordinates in different datums. This is due to different positional accuracies...

Mobile money which refers to the use of mobile phones to perform financial and banking functions has increasingly become popular in the world today. Not only has mobile money brought advantages of convenience, safe transactions, 24 hours access to its users, mobile money has also created a great...

This research was aimed at exploring the use of inquiry-based teaching pedagogy (IBTP) in a Zambian secondary class as taught by science teachers trained at the Regional Centre for Education in Science and Mathematics (RECSAM) in Penang - Malaysia. The study endeavored to (i) investigate how...