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This study, conducted in Zambia, aimed to investigate critical success factors influencing road construction projects. Employing a positivist research philosophy, a deductive approach, and a quantitative research design, the study focused on project planning, stakeholders' involvement, project...

Induction is critical to the organization's success and a significant emphasis for most Human Resource Departments worldwide, regionally, and nationally. The study examined the effect of induction training of new employees in relation to their job performance at Livingstone Central Hospital. The...

The overarching focus of this study was to establish effects of motivation on employee performance at Zambia Revenue Authority (ZRA) Headquarters in Lusaka District. The study objectives were to establish the types of motivation ZRA provided to its employees, examine the employees’ expectations...

The study was conducted to establish the factors that affect the adoption of information and communications technology on court service delivery in Zambia. This study was guided by the updated Information System Success Model (ISSM). This research adopted the explanatory research design and used...

This research aimed to assess the impact of Value Added Tax (VAT) on government revenue collection. The study employed a mixed methods research design, which combines both qualitative and quantitative methodologies. The study focused on a population of 500 management-level employees at the Zambia...

E-learning has become the protagonist for change and serves as an avenue for the creation, storing and sharing of knowledge among members of the university communities. The adoption of elearning management systems by higher education institutions in Zambia has continued to observe poor strides...

The purpose of the study was to investigate the uptake levels of Digital Financial Service (DFS) and its enhancement on operations of Micro, Small and Medium-sized Enterprises (MSMEs) in Zambia. The study’s presentation, analysis, and conclusion were based on three hundred (300) respondents which...

This study aimed to identify the factors influencing the outcomes of communication strategies in the Keep Zambia Clean, Green, and Healthy Campaign (KZCGH) initiated by the Lusaka City Council. Utilising a qualitative design, key informants from Lusaka City Council, totalling six respondents and...

The Zambian government and numerous stakeholders have been at the forefront of creating a conducive climate for MSMEs to thrive by implementing various programs and policies. Despite these interventions, the failure rate of MSMEs is alarmingly high and currently stands at 50% (Chilembo 2021)....

This study delves into the profound impact of the COVID-19 pandemic on the paint manufacturing industry in Lusaka, Zambia, focusing on the strategic responses and resilience displayed by Kansai Plascon Zambia Limited, a key player within the region. Employing a qualitative research approach, the...