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This research aimed to assess the impact of Value Added Tax (VAT) on government revenue collection. The study employed a mixed methods research design, which combines both qualitative and quantitative methodologies. The study focused on a population of 500 management-level employees at the Zambia...

E-learning has become the protagonist for change and serves as an avenue for the creation, storing and sharing of knowledge among members of the university communities. The adoption of elearning management systems by higher education institutions in Zambia has continued to observe poor strides...

The purpose of the study was to investigate the uptake levels of Digital Financial Service (DFS) and its enhancement on operations of Micro, Small and Medium-sized Enterprises (MSMEs) in Zambia. The study’s presentation, analysis, and conclusion were based on three hundred (300) respondents which...

This study aimed to identify the factors influencing the outcomes of communication strategies in the Keep Zambia Clean, Green, and Healthy Campaign (KZCGH) initiated by the Lusaka City Council. Utilising a qualitative design, key informants from Lusaka City Council, totalling six respondents and...

The Zambian government and numerous stakeholders have been at the forefront of creating a conducive climate for MSMEs to thrive by implementing various programs and policies. Despite these interventions, the failure rate of MSMEs is alarmingly high and currently stands at 50% (Chilembo 2021)....

This study delves into the profound impact of the COVID-19 pandemic on the paint manufacturing industry in Lusaka, Zambia, focusing on the strategic responses and resilience displayed by Kansai Plascon Zambia Limited, a key player within the region. Employing a qualitative research approach, the...

Globally, countries are paying attention to the potential of Savings and Credit Cooperative Organizations (SACCOs) as one form of enterprise with a meaningful impact on the economic empowerment of their citizens. Despite SACCOs recording growth in various countries, the growth of SACCOs in Zambia...

In Zambia, the U-report platform was launched to improve young people's understanding of sexual reproductive health and access remote counseling services. This free texting program is run by the National HIV/AIDS/STI/TB Council supported by UNICEF. Millions of messages have been exchanged, but...

The main aim of this study was to investigate causes of employee job dissatisfaction among health workers in public hospitals in Zambia. The specific objectives were: To determine the levels of job dissatisfaction and the extent of employee job dissatisfaction among health workers in selected...

E-commerce, as a transformative technological innovation, offers unparalleled opportunities for enhancing supply chain management efficiency and effectiveness. This study was conducted to investigate the factors influencing the behavioural intention of retail and consumer goods traders to adopt...