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The research problem to be addressed in this study is that despite the strategic plan for One Life Assurance Zambia indicating the need for adopting E commerce in year one of the strategic plan, E commerce is far from been adopted. As such, the purpose of the study was to explore factors that are...

The study was aimed at evaluating the role of electronic government procurement in service delivery in the public sector, with a focus on selected public sector organisations. The study focused on Ministry of Health (MoH), Ministry of Education (MoE), Zambia Revenue Authority (ZRA), Rural...

E-commerce, as a transformative technological innovation, offers unparalleled opportunities for enhancing supply chain management efficiency and effectiveness. This study was conducted to investigate the factors influencing the behavioural intention of retail and consumer goods traders to adopt...

The Zambia Revenue Authority is Zambia’s tax collection agency. It runs multiple web-based applications to support its revenue collection mandate. Unfortunately, as is currently structured, most of these applications are entirely supported by localized physical resources and heavily rely on...

This study investigated the effects of Management Information Systems (MIS) on the growth of e-commerce in Zambia. With the exponential growth of digital technologies globally, the adoption of MIS has become increasingly vital for businesses seeking to thrive in the digital marketplace. Through a...

The study was conducted to investigate the factors influencing the adoption of e-services by the informal sector under the Extension of Coverage to the Informal Sector (ECIS) under NAPSA. The study adopted the UTAUT framework model from which five variables were examined which are: performance...

The advent of internet and increase in the usage of information and communication technology has brought about the demand for advertising and transaction of goods and services online through the use of cyber or virtual Markets. Zambia is among the most urbanized countries in Sub-Saharan Africa...

This study investigated the performance of parastatal companies in Zambia, with a specific focus on the Zambia Postal Services Corporation (ZAMPOST). Through a detailed case study analysis, the research aimed at uncover the strengths, weaknesses, and areas for improvement within ZAMPOST, while...

Taxation is essential for sustainable economic development, and tax administration is a basic function of a successful state. Taxation also helps make a government accountable to its citizens. The Zambia Revenue Authority and the banking sector launched the e-payment system for domestic taxes...

The study sought to establish the Main Constraints of Diffusion of Electricity Mini Off-Grid Systems for Entrepreneurial Purposes in Rural Areas of Zambia. The constraints established include; high poverty levels, low population density, low profitability of the mini-grids business, fear of the...