he digital banking system provides numerous advantages to customers, however, there is still a lack of trust among some corporate customers. Absence of face-to-face interaction makes it very impersonal. Thus, customers are more comfortable dealing with people in a physical bank setting that...
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2020·Master of Business Administration·University of Zambia
2020·University of Zambia
E-government is intended to enhance the access to and delivery of government services to benefit citizens, business partners and employees while reducing corruption and costs but increasing transparency and revenue growth on the other hand. Despite the foregoing, the use of ICTs in both public...
E-government--ZambiaPublic administration--Technological innovation--ZambiaCommunication in politics--Technological innocations--Zambia
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2020·Masters·University of Zambia
Electronic procurement has continued to gain ground in many organisations world over both in government and private institutions as a basis for competitive procurement and as a good practice. African countries have also started implementing electronic procurement and Zambia piloted its electronic...
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