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The Study aimed to understand the factors that influence the adoption of mobile money services for business transaction purposes by small and medium enterprises (MSEs) in Lusaka. The aim was divided into three specific objectives. These objectives were to assess the factors that determine the use...

Mobile money is widely renowned for its positive contribution to financial inclusion and improvements in welfare of users. Yet, little is known about how mobile money contributes to financial inclusion and improved livelihoods of mobile money agents as individual users and key players in...