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This study investigated the factors that hinder the adoption and utilization of ICT in selected District Education Board Secretaries (DEBS) offices in Luapula Province, Zambia. The factors were identified through a survey that was conducted at DEBS offices in three selected districts of Luapula...

The use of mobile devices in learning has grown exponentially over the last few years and continues to grow . This research was carried out in order to ascertain the adoption of mobile devices at ZCAS-U by students in the teaching-learning process. Through meticulous and detailed research which...

This study evaluated the effects of mobile money banking in selected Micro and Small Enterprises (MSEs) in Lusaka District, Zambia. The study used an embedded mixed research design with a view to increase reliability and validity of the research findings. The qualitative data were collected using...

The study was conducted to establish the factors affecting the adoption of e-PACRA services through the Government Service Bus. The study adapted the UTAUT model as a conceptual framework to formulate and generate the five hypotheses as determinants and predictors, and the survey questionnaire...

he digital banking system provides numerous advantages to customers, however, there is still a lack of trust among some corporate customers. Absence of face-to-face interaction makes it very impersonal. Thus, customers are more comfortable dealing with people in a physical bank setting that...

E-government is intended to enhance the access to and delivery of government services to benefit citizens, business partners and employees while reducing corruption and costs but increasing transparency and revenue growth on the other hand. Despite the foregoing, the use of ICTs in both public...

Electronic procurement has continued to gain ground in many organisations world over both in government and private institutions as a basis for competitive procurement and as a good practice. African countries have also started implementing electronic procurement and Zambia piloted its electronic...

Mobile phones have grown into a tool for everyday use and this creates a chance for the evolution of banking services. The study investigated factors that influence the adoption of mobile banking adoption among bank customers in Zambia, with specific focus on Indo-Zambia Bank and a special focus...

E-government is intended to enhance the access to and delivery of government services to benefit citizens, business partners and employees while reducing corruption and costs but increasing transparency and revenue growth on the other hand. Despite the foregoing, the use of ICTs in both public...

Mobile money which refers to the use of mobile phones to perform financial and banking functions has increasingly become popular in the world today. Not only has mobile money brought advantages of convenience, safe transactions, 24 hours access to its users, mobile money has also created a great...